These Terms & Conditions govern your use of the win36 platform, including all games, account services, promotions, and payment features. Please read them carefully before registering or using any win36 service. By accessing win36, you agree to be bound by these terms in full.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you ("the Player," "you," "your") and win36 Casino ("win36," "we," "us," "our"). By creating an account, making a deposit, or using any feature of the win36 platform, you confirm that you have read, understood, and agreed to these terms in their entirety. If you do not agree, you must not use win36.
These Terms & Conditions ("Terms") apply to all users of the win36 website, mobile platform, and any associated services operated under the win36 brand. Access to and use of win36 is conditional upon your full acceptance of these Terms, our Privacy Policy, and our Responsible Gaming Policy, all of which are incorporated herein by reference.
By registering a win36 account, logging in, depositing funds, placing a wager, or otherwise interacting with any part of the win36 platform, you acknowledge that you have read these Terms, that you understand them, and that you agree to be legally bound by them. If you are accessing win36 on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms.
win36 reserves the right to update, modify, or replace these Terms at any time. Continued use of the win36 platform following the publication of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.
⚠️ 21+ Age Requirement: In accordance with Philippine law and PAGCOR regulations, you must be at least twenty-one (21) years of age to register and use win36. win36 strictly prohibits underage gambling. Any account found to belong to a person under 21 years of age will be immediately suspended and all funds forfeited.
To be eligible to register and use win36, you must satisfy all of the following conditions at the time of registration and at all times during your use of the platform:
win36 reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation may result in account suspension and withholding of funds pending verification.
Each individual may hold only one (1) win36 account. The creation of multiple accounts by a single individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all balances.
When registering a win36 account, you agree to provide accurate, current, and complete information. You must promptly update your account information if any details change. win36 is not liable for any loss or damage arising from your failure to maintain accurate account information.
You are solely responsible for maintaining the confidentiality of your win36 login credentials, including your password and any two-factor authentication codes. You must not share your login credentials with any third party. win36 will not be liable for any unauthorized access to your account resulting from your failure to keep your credentials secure.
You must notify win36 immediately if you suspect unauthorized access to your account. win36 reserves the right to suspend any account pending investigation of suspected unauthorized access or fraudulent activity.
win36 is required by PAGCOR regulations and applicable Philippine anti-money laundering laws to conduct Know Your Customer ("KYC") verification on all accounts. By registering, you consent to win36 collecting, processing, and verifying your personal information for KYC purposes.
KYC verification may require you to submit one or more of the following documents:
win36 reserves the right to suspend withdrawals and restrict account functionality until KYC verification is satisfactorily completed. win36 may request additional documentation at any time in accordance with its ongoing compliance obligations.
win36 accepts deposits via the following payment methods, which are the only methods available on the platform:
All transactions on win36 are denominated in Philippine Peso (PHP / ₱). Minimum and maximum deposit amounts are displayed on the win36 deposit page and are subject to change without prior notice. win36 does not accept deposits from credit cards, as credit card gambling deposits are prohibited under current Philippine regulations.
win36 does not accept deposits from third parties. All funds deposited into your win36 account must originate from a payment method registered in your own name. Deposits from payment methods belonging to another person will be returned and may result in account suspension.
win36 is not responsible for any fees charged by your bank or e-wallet provider in connection with deposits. Processing times for deposits are generally instant for GCash and PayMaya, and may take up to one (1) business day for bank transfers.
Withdrawals from your win36 account will be processed to the same payment method used for your most recent deposit, subject to KYC verification being complete. win36 reserves the right to request additional verification before processing any withdrawal.
Withdrawal processing times are as follows (indicative only and subject to change):
win36 reserves the right to delay or withhold withdrawal processing pending completion of KYC verification, investigation of suspected fraud or money laundering, or compliance with applicable law. Minimum and maximum withdrawal amounts are displayed on the win36 withdrawal page.
Bonus funds and winnings derived from bonus funds may be subject to wagering requirements before they become eligible for withdrawal. Full details of applicable wagering requirements are set out in the relevant bonus terms, which form part of these Terms.
win36 offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum deposit thresholds, game restrictions, and expiry dates, which are published on the relevant promotion page at the time the offer is made.
General bonus terms applicable to all win36 promotions include the following:
All games available on win36 are governed by individual game rules, which are accessible within each game interface. In the event of any conflict between these Terms and the specific rules of a game, the specific game rules shall prevail with respect to that game.
win36 uses certified Random Number Generator ("RNG") technology for all applicable games. RNG systems are independently audited by accredited third-party testing laboratories to ensure fairness and compliance with applicable standards. Return-to-Player ("RTP") percentages for each game are published within the game information panel.
In the event of a technical malfunction, disconnection, or system error during gameplay, win36 reserves the right to void affected bets and return stakes to the player's account. win36 is not liable for any loss of winnings resulting from a technical failure beyond its reasonable control.
win36 reserves the right to void any bet or transaction that it reasonably believes was placed in error, as a result of a software malfunction, or in breach of these Terms.
The following conduct is strictly prohibited on the win36 platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all balances, and referral to relevant law enforcement or regulatory authorities:
⚠️ Gambling is addictive. Know when to stop. win36 is committed to promoting responsible gambling and providing tools to help players manage their gaming activity safely.
win36 provides the following responsible gaming tools, accessible from within your account settings at any time:
win36 strictly enforces its 21+ age policy. If you believe a minor has accessed win36, please contact our support team immediately. win36 recommends the use of parental control software to prevent minors from accessing online gambling platforms.
If you are concerned about your gambling habits or those of someone you know, we encourage you to visit our Responsible Gaming page for further resources and guidance.
All content on the win36 platform — including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall look and feel of the platform — is the property of win36 or its content suppliers and is protected by applicable intellectual property laws, including Philippine copyright law and international treaties.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the win36 platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to:
Any unauthorised use of win36 intellectual property may result in legal action. win36 reserves all rights not expressly granted in these Terms.
To the fullest extent permitted by applicable law, win36 and its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the win36 platform, including but not limited to:
win36's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you into your win36 account in the thirty (30) days immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude win36's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.
win36 reserves the right to suspend, restrict, or terminate your account at any time, with or without prior notice, if win36 reasonably believes that you have breached any provision of these Terms, engaged in fraudulent or illegal activity, or if required to do so by applicable law or regulatory directive.
Upon termination of your account for cause, win36 reserves the right to forfeit any remaining balance in your account, including any bonus funds and associated winnings. Where termination is not for cause, win36 will return any verified real-money balance to you via your registered payment method, subject to completion of any outstanding KYC requirements.
You may close your win36 account at any time by contacting customer support. Account closure requests will be processed within five (5) business days. Any pending bets at the time of closure will be settled in accordance with the applicable game rules.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. win36 operates in compliance with the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR).
In the event of any dispute arising out of or in connection with these Terms or your use of win36, you agree to first attempt to resolve the dispute informally by contacting win36 customer support. win36 will endeavour to resolve all disputes within fifteen (15) business days of receiving written notice.
If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines. Nothing in this clause shall prevent win36 from seeking injunctive or other equitable relief in any court of competent jurisdiction.
win36 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, win36 will notify registered players via email or a prominent notice on the win36 platform at least seven (7) days before the changes take effect, where reasonably practicable.
Your continued use of win36 following the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using win36 and may request account closure in accordance with Section 13 above.
The version number and effective date at the top of this document indicate the current version of these Terms. Previous versions of these Terms are available upon request by contacting win36 customer support.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the win36 platform, please contact our customer support team through any of the following channels:
win36 aims to respond to all written enquiries within two (2) business days. For urgent account-related matters, live chat is the recommended contact method.
win36's Terms & Conditions are designed to protect both players and the platform — here's what matters most.
One account per player, strict KYC verification, and two-factor authentication keep your win36 account and funds protected at all times.
Clear deposit and withdrawal rules, GCash and PayMaya as primary methods, and transparent processing timelines so you always know where your money stands.
All win36 games use independently audited RNG technology. Published RTPs and transparent game rules mean you always play on a level field.
Deposit limits, session reminders, self-exclusion, and cooling-off periods are built into every win36 account — because your wellbeing comes first.
win36 operates within the PAGCOR regulatory framework, ensuring all games, payments, and player protections meet Philippine legal standards.
Questions about these Terms or your account? win36's Filipino-friendly support team is available around the clock via live chat to help you out.
win36 is strictly for players aged 21 years and above, as required by Philippine law. Gambling is for entertainment only. Never gamble with money you cannot afford to lose. If you need help managing your gambling, visit our Responsible Gaming page. Gambling is addictive. Know when to stop.
win36 is built on transparency, fairness, and respect for Filipino players. Explore our games, check out the casino, or sign in to your account today.